Terms & Conditions

General Terms & Conditions 

These Terms and Conditions ("Terms") govern your use of Cadence Indoor Cycling's services, website, applications, and products (collectively referred to as "Services"). By using our Services, you agree to comply with these Terms.

  1. Definitions

    "Studio": Refers to Cadence Indoor Cycling, the indoor cycling facility.

    "Participant": Refers to an individual who uses our Services.

    "Instructor": Refers to the authorized personnel leading cycling classes at the studio.

    "You" or "Your": Refers to the Participant.


  2. Assumption of Risk and Health

    2.1. Assumption of Risk: Participation in indoor cycling classes involves inherent risks, including but not limited to physical injury. You voluntarily assume all risks associated with using our Services.

    2.2. Health Considerations: Participants affirm that they are in good physical health and have no medical conditions that would prevent safe participation in indoor cycling classes. Please see liability waiver for more detailed terms and conditions.


  3. Booking and Cancellation

    3.1. Reservations: Participants can book cycling classes through our website or mobile application.

    3.2. Cancellation Policy: 

    Cancellation policy: Classes can be cancelled anytime up to 5 hours before the class start time to be refunded. If the class is cancelled within 5 hours before the class start time (or class is booked but not attended) then the class credit will be deducted from your class package or membership.

    Waitlist Policy: If you are on the waitlist and a space becomes available in class, you will be assigned a space automatically in order of waitlist number and a class credit will be deducted from your account. The above cancellation policy applies once you have been assigned a space in the class.


  4. Code of Conduct

    4.1. Respect: Participants are expected to treat other participants, Instructors, and studio staff with respect and courtesy.

    4.2. Adherence to Instructions: Participants must follow the instructions of the Instructors and adhere to the rules and guidelines of the studio.


  5. Equipment and Facilities

    5.1. Equipment Usage: Participants must use the equipment provided by the studio in a safe and appropriate manner.

    5.2. Facility Rules: Participants must comply with all studio rules and regulations posted within the facility.


  6. Liability and Waiver

    6.1. Liability Release: Participants release Cadence Indoor Cycling and its representatives from any liability for injuries, damages, or losses sustained during or as a result of using our Services.

    6.2. Personal Belongings: The studio is not responsible for any loss or damage to personal belongings.


  7. Privacy

    The collection and use of personal information are governed by our Privacy Policy, available here.

  8. Modifications to Terms

    Cadence Indoor Cycling reserves the right to modify or update these Terms at any time without prior notice. The revised Terms will be effective upon posting on our website.

  9. Governing Law

    These Terms are governed by and construed in accordance with the laws of the United Kingdon.. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.


  10. If you have any questions or concerns regarding these Terms, please contact us.

General Terms of Use

These Terms of Use ("Terms") govern your access to and use of our services, website, applications, and products (collectively referred to as "Services"). Please read these Terms carefully before using our Services.

Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.

Eligibility

You must be at least 18 years old or have parental/guardian permission to use our Services. By using our Services, you represent and warrant that you are at least 18 years old or have parental/guardian permission

Registration and Accounts

Account Creation: To use certain features of our Services, you may need to create an account. You agree to provide accurate and complete information during the registration process.

Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. Notify us immediately of any unauthorised access or use of your account.

User Conduct

Compliance with Laws: You agree to comply with all applicable laws, rules, and regulations while using our Services.

Prohibited Activities: You may not engage in any of the following activities:

  • Violating any intellectual property rights.

  • Harassing, stalking, or harming others.

  • Uploading malicious code, viruses, or any harmful software.

  • Engaging in fraudulent or deceptive activities.

Fees and Payments

Pricing: The pricing for our Services will be displayed on our website and app.. We reserve the right to change our pricing at any time.

Payment: Payment for our Services is due before using the facilities or participating in any activities.

Termination

We reserve the right to terminate or suspend your access to our Services at any time, for any reason, with or without notice.

Disclaimer of Warranties

We provide our Services on an "as is" and "as available" basis. We do not guarantee that our Services will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, Cadence Indoor Cycling and its affiliates will not be liable for any indirect, incidental, consequential, or exemplary damages.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. The revised Terms will be effective upon posting on our website.

If you have any questions or concerns regarding these Terms, please contact us

Membership Terms & Conditions

  • Membership is for a 12 month period - paid monthly at costs specified on the prices page at time of booking.

  • All classes in the relevant membership pack (9 or 13) must be used in one calendar month - classes cannot be carried over to the next month.

  • Cancellation of Membership before the end of the initial 12 month contract requires 2 months’ written notice.

  • After the initial 12 months, membership will continue to roll over.

  • Cancellation of Membership after the end of the initial 12 month contract requires 1 month’s written notice.

  • All applicable terms and conditions apply, including adhering to our Code of Contact and Liability Statement.

  • Cadence reserves the right to amend these Terms and Conditions at any time without notice, including in the event of fraudulent behaviour.

  • Nothing in these Terms and Conditions shall be deemed to exclude or restrict any of the customers statutory rights as a consumer.

  • Details are accurate at time of writing.

  • This membership and its Terms and Conditions are governed by English law and is subject to the exclusive jurisdiction of the English Courts.

Class Pack Terms & Conditions

  • Class Packages must be used within the time frame specified during the booking process. Please check at the time of booking. At time of writing this is:

6 Class Package - 42 days, valid from the purchase date.

12 Class Package - 56 days, valid from the purchase date.

20 Class Package - 3 months, valid from the purchase date.

  • Once purchased, class packages cannot be refund.

  • All applicable terms and conditions apply, including adhering to our Code of Contact and Liability Statement.